Scrum Master

Responsibilities 

• Drives outcomes by facilitating agile ceremonies to maintain the discipline 
• Represents the team at Scrum of Scrum ceremonies, and reports impediments requiring escalation 
• Captures team level agile metrics for continuous team improvement 
• Enables the team to make work visible to each other / stakeholders, and facilitates stakeholder engagement and reviews 
• Provides a clear cross-team / cross-platform and 3rd party interaction model 
• Ensures dependencies (across team, upstream / downstream) are understood, and required cross Team delivery is aligned and escalates unresolved dependencies as required 
• Has expertise in the use of Enterprise Agile tool stack, and a working knowledge of the tools required to support the Software Engineering Lifecycle 
• Ensures all impediments to the teams’ progress are cleared and the team can focus on their work 
• Manages risks, and ensures mitigations are identified and driven to resolution 
• Builds own knowledge of the product / application(s) the Team delivers to support the Product Owner with Backlog Management 
• Works with the Product Owner and Team to ensure the Product Backlog is “Ready” for the next Sprint (meets Definition of Ready) 
• Builds trust within the Team and Stakeholders, by collaborating on shared goals and creating a “Safe-To-Fail” resilient Team culture 
• Responsible for making sure the team lives by the values, principles and practices of agile 
• Coaching the team to employ agile best practices and ensures all tools and methods are in place for teams’ success 
• Coaches the team for high performance creating a collaborative environment, and building a continuous improvement mindset within the team 
• Protects the team to maintain focus on value delivery, reducing waste, preventing over committing and/or complacency, and ensuring space for innovation 
• Ensures the Teams successes and failures are celebrated 
• Actively seeks and participates in a variety of Learning Opportunities such as Communities of Practice, Conferences, classroom training, and independent study to further develop self and community 

Requirements 

• Strong Communication skills to communicate with operations and business effectively. 
• Emotionally resilient with good negotiation skills 
• Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required. 
• Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required. 
• Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems. 
• Ability to successfully engage in multiple initiatives simultaneously is required. 
• Must possess strong leadership skills and generate enthusiasm among stakeholders. 
• Ability to work independently with users to define concepts, under direction of project managers is required. 
• Must possess strong analytical, organizational and product management skills. 
• Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills. 
• Ability to interact professionally with a diverse group, executives, managers, vendors and subject matter experts is required.